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Global Industrial Company is a leading distributor of industrial and MRO products in North America, focusing on e-commerce and customer relationships.
Global Industrial Company operates as a value-added industrial distributor in North America, offering over a million industrial and maintenance, repair, and operations (MRO) products through e-commerce websites and relationship marketing. Founded in 1995 and tracing its roots back to 1949, the company has expanded its reach through the acquisition of Indoff LLC in 2023, enhancing its MRO market presence. Its myriad of products includes proprietary Global Industrial Exclusive Brands and other sourced items catering to diverse customer needs across various sectors, such as education, government, and commercial enterprises.
The company adopts a multi-channel approach for sales and marketing, leveraging digital platforms and personalized services to build strong customer relationships. It emphasizes customer satisfaction through tailored solutions and competitive pricing. With an established distribution network and a focus on enhancing the customer experience, Global Industrial aims to increase its market share and customer loyalty. The company also continuously seeks opportunities to expand its private brand offerings and improve its e-commerce capabilities, ensuring a responsive and streamlined purchasing process for its clients.
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