United Parcel Service, Inc. (UPS) is a global leader in package delivery services and logistics management, founded in 1907. With a wide array of offerings such as air and ground transportation, supply chain management, and customs brokerage, UPS serves approximately 1.6 million shipping customers and delivers packages to over 10 million recipients daily across more than 200 countries. The company reported $91 billion in revenue in 2023, underlining its robust market presence and operational scale.
UPS operates through two primary segments: U.S. Domestic Package and International Package, along with Supply Chain Solutions. Its strategic focus on a 'Customer First, People Led, Innovation Driven' approach highlights its commitment to meeting customer needs, enhancing employee welfare, and driving technological advancements in logistics. This multifaceted strategy positions UPS favorably in an increasingly competitive logistics landscape, allowing it to leverage its extensive transportation network and technological capabilities to better serve its clients.